![]() They say it doesn't support the Digi 002 but I'm here to tell you that it does and I have zero issues with the driver. The next step is just install the Digi 003 driver. Or perhaps someone can post where everything is that needs to be deleted on this post. The solution? You need to delete everything related to the Digi 002, and I mean EVERYTHING! If you don't know all the subfolders like I did, you are gonna have to use a support code and call Avid tech support and give them access to your computer so then can manually delete everything themselves. There was some sort of conflict in this as it pertains to my new HDX. I had both the old 002 drivers installed (because that was supported and I figured that this is what I would need considering that 003 drivers didn't "support" 002) as well as the 003 drivers installed. like, it works, but Avid doesn't want to come out and say it works). Avid released a new 003 driver that does not support 002 but works with 002 (if that makes sense. If you are like me and have upgraded from a legacy Digi 002 (I have the rack version), you probably have old drivers and other tidbits related to your 002 installed. In actuality it is related to 002+003 drivers. It seems that there is an issue that is bigger than the NIHardwareAgent app that loads at login. Just wanted to update this thread for anyone who might also experience this problem. Other devices connected include: Apple Keyboard, Trackpad, MAudio Uno Midi->USB, MAudio AxiomPro 49, and my iLok 2, all connected thru a USB multi port hub. Pegasus J2 Thunderbolt SSD HD for session data Pro Tools version 11.2, HDX Card connected to HD I/O Sonnet Echo Express Thunderbolt 2 Chassis ![]() MacBook Pro 15” Retina, Mac OS version 10.9.2, 2.6 GHz Intel Core i7, 16GB 1600 MHz DDR3 Ram, 1TB internal flash HD Turns out this was a stupid software problem all along. I went as far as trying to get warranty repair for my HD I/O. I literally was on the phone with Pro Tools support for 5 hours and couldn't figure this problem out with them. I equate it to going on a date with a girl, putting in all the work, just for some random guy to swoop in at the last minute and take her home.Īnyways, I really hope that this helps the small number of people that it will affect, and I really hope that Pro Tools HQ takes note of this and patches this bug up. Wait too long, and NIHardwareAgent would take over, click my HD I/O twice, and prevent you from using HDX. The only reason why the temporary solution worked is because since Pro Tools was left running upon restart, NIHardwareAgent took longer to "automatically startup", so if you could beat it to the punch, Pro Tools would work fine, hence the temporary fix. It looks like NIHardwareAgent was accidentally trying to start my HD I/O as if it was it's own brand of device. After celebrating by jumping around like a monkey yelling that I am better than the computer looking like a fool in the studio, I calmly collected myself and realized what was going on. World peace was achieved (well, at least in my world). Upon the restart login, I didn't hear any clicks whatsoever coming from the HD I/O. I then quit all running applications and reset the computer. Anyways, I took it off of the Login Items list. I can only assume that this was set to run on startup when I installed NI's Maschine onto my computer. ![]() I went to System Preferences -> Users & Groups -> Login Items and discovered a little application running on every startup called "NIHardwareAgent". Then one day, I decided to randomly check my login applications (apps that start the minute you login, such as Spotify, etc). THE REAL SOLUTION: I was using this temporary solution for months. BOOM! You will still be in Aggregate I/O, but suddenly the option for HDX will be in your Playback Engine settings. Pro Tools will start, and it will initialize the hardware and you will hear your 1st click, but no second click. THIS NEXT STEP REQUIRES YOU TO BE FAST!!! Upon login, before you hear the 1st click from the HD I/O, start Pro Tools. Upon login, notice how there is a tiny spotlight icon under Pro Tools, signifying that Pro Tools was open on the previous login (assuming you have Pro Tools in your dock!). TEMPORARY SOLUTION: Leave Pro Tools running. Find out that HDX is nowhere to be found and Pro Tools is defaulting to Aggregate I/O. Upon logging in, 2 distinctive "click" sounds are heard from the HD I/O (this is a major cause of the problem). First I'll list the problem, then a temporary solution, then a final solid solution (all for Mac OS):
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